Returns and Refund Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within (3 days) of your purchase.

1. Please email to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Hands on Customized Souvenir Shop

B30 L7 Acacia St. Grand Centennial Homes, Noveleta, Cavite 4105
3. Include in your package a signed letter stating the reason for your return and the original receipt.Return ExceptionsItems can not be returned if they are opened.Merchandise that has been worn, used, or altered will not be accepted for return or exchange.Restocking FeeAll items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.